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Tue, Feb 21


Zoom Webinar

Teach-Back Method

Communication mistakes account for the majority of medical errors. Learn skills to ensure medical information is clearly understood by patients.

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Teach-Back Method
Teach-Back Method

Time & Location

Feb 21, 2023, 10:00 AM – 11:30 AM

Zoom Webinar

About the Event

The Teach-Back Method is a low-cost way to prevent medical errors, improve health outcomes, and increase patient satisfaction.  This session reviews the scope of low health literacy and the need for clearer patient-provider communication.  Participants will gain actionable skills to ensure patients clearly understand and are able to act upon medical information from providers.  Attendees will learn Teach-Back techniques and practice using them.  The training emphasizes the importance of a shame-free approach, empathy, and active listening.

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